Read some of our reviews
Review from Janette A (Sister of Resident) published on 12 April 2024
My sister has been a resident of both the Blackburn and Blackpool care homes for several years.
She suffers from Alzheimer’s disease and the relaxed environment at Blackburn, where she is currently living is ideal for her.
There is a very homely feel to the place and she is kept warm, clean, well-fed, and cared for.
All the staff are exceptionally kind to her and she appears to be happy and settled.
At this stage of her life, what more could I ask for?
Review from Nick B (Son of Resident) published on 31 January 2024
My father received first-class care throughout his time at the care home, from fully trained compassionate staff.
The care home is very well managed and presents spotlessly clean at all times.
The living environment is very welcoming.
Review from N H (Friend of Resident) published on 1 December 2023
I was surprised how homely it felt instantly, making my visit relaxed and enjoyable. We were asked if we wanted to use a room to be more private but it was nice to allow them to remain with the other residents as they were getting used to them and their new surroundings, the staff seemed to be very attentive.
I couldn’t really complain.
Review from D K (Nephew of Resident) published on 17 January 2023
I was really amazed at how well this nursing home is run.
Everything is very clean, staff are polite and professional.
My auntie loves staying there, she thinks she’s on holiday.
Lots of fresh air and great food.
Review from R H (Daughter of Resident) published on 28 October 2022
A lovely welcoming care home a cosy experience.
My father really enjoyed the home-cooked food and the 24 hours care with nothing too much trouble with the friendly thoughtful, patient staff.
A thoroughly great time to relax and enjoy a small ‘family’ experience for a long or short break of respite care.
Review from S M (Daughter of Resident) published on 2 May 2022
My mother is happy and settled in the home.
All the staff are friendly, caring, and helpful.
Nothing is too much trouble.
The home has a lovely homely atmosphere.
Review from M R (Friend of Resident) published on 28 April 2022
Alternative House Care Home is a home to home care home and has a family feel to it.
The staff are all friendly and very caring. Residents are always treated with respect and dignity.
Always made to feel welcome when I visit my friend here.
Review from C S (Power of Attorney of Resident) published on 27 April 2022
Alternative House Care Home has a family feel to it and I believe that the resident I have a connection to is treated respectfully and with dignity.
The people who look after her appear to have genuine respect for all of the residents and they are kept clean and well-fed.
My only reservation is that because of the pandemic, understandably all the activities which were provided by outside people were stopped.I feel that the residents would benefit considerably if these activities were started up again and the hairdresser could come back.
Review from Paul E (Nephew of Resident) published on 7 February 2022
My uncle was transferred to Alternative House Care Home in Blackburn following a temporary stay in another care home.
Unfortunately, my uncle’s stay was very short-lived as he needed urgent hospital care.
The care home acted in a very professional manner, calling the ambulance and keeping the family notified. I have dealt with the owner and several of the staff over the last few weeks trying to secure a place at this care home. I would have no hesitation in recommending Alternative House Care Home Blackburn, the staff have been brilliant to deal with.
Due to family circumstances, we’re going to have to find my uncle a place at a care home nearer to where another relative lives when he is eventually discharged from the hospital.
Review from Julie N (Daughter of Resident) published on 23 September 2021
My elderly mum moved into this care home in July 2021, I found the move for her to be the hardest thing I’ve ever done in my life, moving her from the family home but at 98 she needed more care than I could give her. I was distraught on moving day!
Three months down the line now and it’s amazing. Mum is so content and the staff are wonderful, all so friendly. Mum is enjoying their company and interacting with them.
I feel so relieved now knowing mum is cared for and happy.
Review from Glenys C (Daughter of Resident) published on 10 February 2021
I’m very grateful to the home, I regard the staff as friends; extremely kind and always go above and beyond. My mum is content, safe and loves her meals (which smell delicious).
I go in and out to see Mum most days and am always made very welcome. It’s been very difficult obviously since Covid but I feel lucky my mum is being very well looked after.I speak to members of staff regularly, always happy to give good updates and if Mum needs anything. Thank you and keep doing such a fantastic and caring job.
Review from Nicola G (Friend of Resident) published on 9 February 2021
Review from Helen V (Daughter of Resident) published on 18 December 2020
I would recommend Alternative House Care Home, Blackburn to friends and family.
The staff care for my father with kindness, respect and professionalism. The home has remained Covid 19 free since the 12th March (2020) and myself and the family thank the staff for their commitment in this respect.
Review from Barry M (Son of Resident) published on 7 December 2020
My mother became a resident in the home last March, having enjoyed respite stays at Alternative House Care Home, in Blackpool over the previous two years.
Sadly she was resident for just two weeks as her dementia advanced, but my family and I are so glad she spent her last days at Alternative House Care Home, Blackburn.
She was so happy there with excellent standard of care and genuine love from the staff. When her condition worsened and she went on palliative care, she remained at the home and was given the very best from the lovely staff right until the end.
She passed in a happy atmosphere and I am eternally grateful for Alternative House Care Home, Blackburn. for that.
I cannot praise or recommend the place highly enough.
Review from Brian Y (Brother of Resident) published on 13 February 2020
Sister is in this home and being looked after and is extremely happy, staff always very pleasant and always helpful.
Review from Neil J (Son of Resident) published on 26 June 2019
I cannot speak highly enough of the care she received.Our overriding feeling was that this felt like a home and that the staff really cared about the residents. The food was excellent and freshly cooked and the atmosphere always felt warm & friendly.The care Mum received in the last week or two of her life was lovely and respectful.Overall I would thoroughly recommend Alternative House Care Home, Blackburn. to anyone considering a care home for a relative
Review from John C (Son-in-law of Resident) published on 18 March 2019
The staff are all well trained and always have time to talk to the residents and interreact with them. I find there are always staff talking to the residents and helping them.
This continual socialising with the residents allows the staff to learn their individual likes, dislikes, meal preferences and
foibles.
I find the staff and management are very approachable with any concerns and they are always dealt with promptly and efficiently.
Review from Janice M (Daughter of Resident) published on 18 February 2019
A warm and welcoming home with lovely, friendly and genuinely caring staff.
There is always someone available to help or answer queries.
My mum has been here for two years now and is treated with respect and dignity – staff are happy to sit and chat with her and not just ‘look after’ her.
Review from L H (Daughter of Resident) published on 26 June 2018
My Mum stayed on respite.
We were invited to stay for lunch and could not believe the choices and quality of food.
The staff were very knowledgeable and helpful.
Would not hesitate to recommend and/or use again.
Review from D N (Son of Resident) published on 26 June 2018
Extremely impressed by the level of service, care and professionalism displayed by all of the staff.
My father stayed for just over a week at a very difficult stage and the comfort provided by all staff was outstanding on all levels – highly surpassing what I have previously encountered at other care
homes!
Would have no question in using this care home again and suggesting it to others.
Review from V A (Respite Resident) published on 9 May 2018
This is the first time I’ve been a resident in a home but have previously visited many.
Alternative House Care Home is the cleanest home I’ve ever seen and experienced with no smells.
Residents are nice people and staff are as helpful as its possible to be. Nothing is too much trouble.
Review from Andrew S (Nephew of Resident) published on 29 January 2018
A friendly welcoming home, it actually feels like a home, not a care home.
Great management and staff and not what I expected from a care home. Wow!
Review A W (Respite Resident) on Saturday 29 January 2018. Relates to December 2017
My mother came to you for respite care in December.
What a beautiful place you have the love and care my mother received was outstanding.
You made her stay enjoyable. Her room was tastefully decorated and the food was top class.
We would not hesitate to contact you again should we need to. Thank you for everything you did for my mother.
How likely would you be to recommend Alternative House Care Home Blackburn? Extremely Likely
Review: Janet D (Daughter of Resident) on Thursday 30 November 2017. Relates to September 2017
My mother received excellent care at the Home, including end of life care.
She was treated with great compassion and respect at all times, and her every need was catered for.
It was a great relief to the family knowing that she was in such good hands at this very difficult and distressing time of life.
How likely would you be to recommend Alternative House Care Home Blackburn? Extremely Likely
Denise B (Relative of Resident) on 1 December 2017
Level of care is very good. Staff are very caring and approachable.
Mum is very comfortable.
How likely would you be to recommend Alternative House Care Home Blackburn? Extremely Likely
Review: Martin C (Vicar Church Minister) on Wednesday 12 July 2017.
I bring Communion to 4 residents every week and it is a very enjoyable experience.
I enjoy having a chat with the 4 residents.
The staff are very welcoming.
How likely would you be to recommend Alternative House Care Home Blackburn? Extremely Likely
Review: Derek B (Resident) on Friday 23 June 2017. Relates to June 2017
Great food, great accommodation, great care.
How likely would you be to recommend Alternative House Care Home Blackburn? Extremely Likely
V H (Resident) on Wednesday 18 January 2017.
My opinion of my home is I’m very happy here with good helpful staff.
The food is good and plentiful. I and my husband are very happy.
How likely would you be to recommend Alternative House Care Home Blackburn? Extremely Likely
Review: Jean (Daughter of Resident) on Monday 31 October 2016.
All staff are very helpful and friendly.
They have advised which type of room would be most suitable for my mother and she has now settled in her room.
The rooms are to a high standard of décor and cleanliness.
How likely would you be to recommend Alternative House Care Home Blackburn? Extremely Likely
Review: D C (Son of Resident) on Friday 28 October 2016.
My mum needed permanent full-time care as she was no longer able to look after herself at home after a traumatic couple of years for her.
I visited a number of local care homes which more or less were the same but Alternative House Care Home Blackburn stood out head and shoulders above all the others and is frankly in a different league.
For me, the most important thing is the quality of care she gets and it is of the highest order.
All the staff are brilliant. Not a lot more I can say really.
How likely would you be to recommend Alternative House Care Home Blackburn? Extremely Likely
Review: David E (Friend of Resident) on Monday 17 October 2016.
Very homely and good food. I think it’s a fantastic place and the staff are very attentive and patient.
How likely would you be to recommend Alternative House Care Home Blackburn? Extremely Likely
Review: Robert T (Brother of Resident) on Monday 17 October 2016.
Very pleased with the care shown to my sister.
Very patient staff who look after her welfare.
Hygiene well looked after, looks smart and is of a high standard.
Has recently had a pacemaker fitted, a problem that was noticed by the care home.
My sister is alive today because of the care shown by the staff.
How likely would you be to recommend Alternative House Care Home Blackburn? Extremely Likely
Review: Lucienne C (Resident) on Wednesday 7 September 2016. Relates to August 2016
Top of the class no comparison at all. It’s like day and night to other homes I have been in.
The food is excellent, the care staff patient and professional.
I am so glad my son found the home for me.
How likely would you be to recommend Alternative House Care Home Blackburn? Extremely Likely
Review: George D (Brother of Resident) on Tuesday 9 August 2016. Relates to July 2016
My sister was in the Blackpool branch but I couldn’t see her as often as I liked.
I requested a move to the Blackburn branch. Absolutely stunning place.
No expense spared, the rooms are huge, the standard of care hasn’t changed.
Well done to the manager, great job done. Congratulations on meeting an extremely high standard on this property.
How likely would you be to recommend Alternative House Care Home Blackburn? Extremely Likely
Review: Jeanette L (Carer) on Wednesday 3 August 2016. Relates to July 2016
I found when walking into Alternative House Care Home Blackburn it had a calming effect which I’ve never felt in any other homes.
The residents seem to be very happy and contented.
The manager is very helpful and nothing is too much trouble and I have never known a manager treat their residents with respect and dignity and nothing is too much for her.
The staff are also very helpful and made my first night enjoyable.
There should be more homes in Blackburn like Alternative House Care Home Blackburn. Happy staff is happy residents.
How likely would you be to recommend Alternative House Care Home Blackburn? Extremely Likely